Women’s support centre service is a specialized complex service that includes informing victims of violence against women of their rights and options to receive help, providing emotional support to the victims and their children, ensuring their safety, empowering victims to break the circle of violence and offering rehabilitation in every aspect.

The services are divided into two main groups: counselling services and providing shelter.

A woman can turn straight to the women’s support centre/shelter. Other bodies connected to victim such as the municipalities, police, victim support, medical facilities etc can direct the victim to receive help too. Counselling session would be agreed over the phone.

Arrival to the shelter would be agreed either over the phone or during a counselling session. Third person (such as police, municipality official, neighbour, friend) can bring in the victim too but in all these cases pre-agreement is necessary.